FAQ

SHIPPING TIMES AND COSTS

  • Australia (Standard) - AUD $10 | 1 to 10 business days
  • Australia (Express) - AUD $15 | 1 to 4 business days
  • United States (Standard) - USD $12 | 5 to 9 business days
  • United States (Express) - USD $20 | 3 to 6 business days
  • Rest of the world (Standard) - $17 | 5-15 business days

 

DISPATCH AND TRACKING


Please allow 1-2 business days for us to process your order.

If you have an urgent order, please reach out to us and we'll do our best to accommodate your request.

Please note that we do not ship our orders during the weekends. All items are delivered by Australia Post. You will be able to track your parcel once your order has been dispatched.

 

CUSTOM AND ACCEPTANCE OF DELIVERY


Customers are fully responsible for the acceptance of items/orders based on the delivery options they have selected. Any re-delivery of parcels will need to be arranged and paid for by the customer. If store credit is issued instead, the shipping costs will not be refunded if shipping is paid and the shipping costs will be deducted from total order amount if the order is given a free shipping.

Please note that payable import taxes and duties are the responsibility of the customer. Please check with your local customs to inquire if any duties or taxes may apply.

(All USA orders are duties paid/included in our prices)